Technical Capabilities in Airport IT Systems
We safeguard your reputation & protect your revenue
Whether your requirement is for IT support engineers, customer service specialists or certified systems administrators, the people that come from ServiceTec are genuine experts in all major airport IT system provider platforms and services.
As a truly independent airport IT support company, we work with every major manufacturer, platform and airport system provider to ensure our ability to support them is unequalled.
Technically accomplished
Technologies may change over the years, along with the way services are delivered, but our passion to maintain the highest standards of service never diminishes.
- We have always ensured that we remain technically accomplished
- We always develop a deep understanding of both the needs of our airport partners as well as their stakeholders
- Our team is fully proficient in the IT systems, networks and technologies operating in airports throughout the world
- We work exclusively in airports; our appreciation and knowledge of airport systems is unrivalled
- Support processes and procedures based on globally recognized best practice framework ITIL
Technical competencies
- Airport Operational Database (AODB)
- Virtualized Networks
- Network Security
- Inventory Management
- Fiber Networks
- Server & Infrastructure Monitoring
- Back Office Networks
Airport Check-in Systems from:
- Rockwell Collins
- SITA
- AirIT
- Ultra
- Amadeus
Airport Common Use Self-service Kiosks from:
- Fujitsu
- Höft & Wessel
- IBM Common Use
- IBM Cuss
- IER
- Neo
Mobile Check-in System such as:
- Quick Boarding Gate Systems
- IER
- Kaba
Airline Departure Control Systems
- Amadeus
- Damarel
- Navitaire
- SABRE
- Ultra
Queue Control Systems
- Kiosk Applications
- Dedicated Airline Check-in Kiosks
- Common Use (CUSS) Kiosks
- Transfer Kiosks
- Information Kiosks
- Carbon Offset Kiosks
- Internet Check-in Kiosks
- Flight Information Display Systems (FIDS and MUFIDS)
- Generic Airport Information Displays
- Dedicated Airline Information Displays
- Multimedia FIDS/MUFIDS
- Gate Display Systems
- Visual Paging Systems
- Virtual FIDS/MUFIDS
- Mobile Phone/Device Flight Information Systems
- Baggage Makeup Displays
- Advertising Displays
- Information Kiosks
- Carbon Offset Kiosks
- Hearing Impaired Messaging Systems
- Audio & Visual Paging Systems
- Biometric Access and Border Control
- CCTV
- Control Access Systems
- Parking Management Control Systems
- Baggage Tracking
- Airport Operational Databases
- Airport IT Control Centres
- Server & Infrastructure Monitoring
- Back Office Networks
- Emergency Services
- Emergency Communications Centre (Computer Aided Dispatch)
- Emergency Communications Centre (Resource Management System)
- Police Department LAN and WAN
- Fire Department LAN and WAN
