Powerful IT Asset Management for Airports & Airlines

Is the management of your IT assets meeting the needs of your airport?

IT asset management can be a complex and time-consuming task for any airport or airline. With thousands of devices across vast sites, combined with an increasing need to track them electronically, creating a comprehensive and meaningful database can prove difficult and expensive.

ServiceTec’s Configuration Management Database (CMDB), provides a powerful and precise solution to help you improve visibility and increase control of your airport’s IT assets.

Our IT Asset Management solution can help you

  • Log and trace all updates and changes to your assets
  • Undertake more efficient problem management
  • Improve forecasting and planning for change
  • Demonstrate control of assets and services
  • Capture the true cost of IT assets
  • Improve compliance with standards and legal & regulatory obligations

Our Capabilities in Asset Management

  • Log and trace all updates and changes to your assets
  • Demonstrate control of assets and services
  • Undertake more efficient problem management
  • Capture the true cost of IT assets
  • Improve forecasting and planning for change
  • Improve compliance with standards and legal & regulatory obligations

Speak to our team about IT asset management:

Speak to the ServiceTec team today

Call Now:

+1 703 259 4000 +44 (0) 1462 476200

IT Asset Management Literature

How it works

ITIL conformant asset management

ServiceTec’s Service Asset and Configuration Management (SACM) is an ITIL based asset management solution suitable for facilities, finance and maintenance management departments across airports and airlines.

By accepting data from many different sources (including manual input during installation or audit, bar code technology and via network discovery tools), SACM makes IT asset management at airports significantly easier.

Simple to upgrade and secure

The system imports data from existing technologies or legacy asset management systems, allowing customers with a simple asset database to upgrade to SACM.

Developed using Microsoft.net technology and the popular SQL server as a database platform, ServiceTec’s asset management system is completely secure. It allows airport management teams to tailor features to their precise requirements.

Highly professional approach

Prior to carrying out an asset audit, and as part of the initial installation procedure, ServiceTec’s experts establish appropriate input methods and determine the level of data that needs to be captured.

All relevant data is recorded into a dedicated CMDB by importing existing data to record legacy equipment, carrying out physical site audits and utilizing discovery technology, where possible.

Assurances guaranteed

ServiceTec’s SACM delivers the specific capabilities demanded by all airports, so that information and renewal alerts on warranties, maintenance and routine inspections can be efficiently managed.

Powerful reporting

Documents, pictures and other files (such as digital photographs, CAD drawings, maps, purchase orders, warranty and service level agreements) can be linked to each asset. This provides a centralized repository of all information relating to that asset.

Powerful customized reporting capabilities allow users to generate their own reports quickly, easily and without the need for an IT specialist’s involvement.

Speak to our team about IT asset management:

Speak to the ServiceTec team today

Call Now:

+1 703 259 4000 +44 (0) 1462 476200

“Service Configuration Management practice is the practice of ensuring that accurate and reliable information about the configuration of services and the configuration items that support them are available when and where they are needed” (ITIL)