Our Work
When it comes to keeping airport and airline IT systems up and running 24/7, we are the partner of choice for the world’s largest and busiest airports.
Since 1989 we have been successfully partnering with airports and airlines of all sizes across Europe, the United States, Canada and beyond, ensuring the ongoing availability of business and mission-critical systems.
With over 5 million hours of experience, supporting over 50,000 system devices and 1,000 self-service devices as part of some of the world’s most stringent SLAs, ServiceTec set the standards against which other Airport IT Support companies are measured.
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AMS Amsterdam Airport Schipol
One of Europe’s fastest growing airports and often seen as a front-runner in the implementation of new technologies and services.
- Hosts over 100 airlines
- Covers 300+ destinations worldwide
- Features over 120 gates
- Serves approximately 68 million passengers annually
- Transports 1.75 million tons of cargo each year
BNA Nashville International Airport
Nashville International Airport (BNA) is both a public and a military use airport in the south-east corner of Nashville, Tennessee.
- Serves in excess of 18 million passengers annually
- Hosts 18 carriers
- Handles an average of 520 arrivals and departures each day
- Features four runways
- Hosts live music performances throughout the airport
CLT Charlotte Douglas International Airport
Charlotte Douglas International Airport (CLT) ranks the sixth busiest airport in the United States in aircraft movement and is the second largest airport on the East Coast.
- Offers non-stop flights to over 160 global destinations
- Handles 700 daily departures and landings
- Serves 50 million passengers each year
- Features four runways
- Known for its white rocking chairs
DEN Denver International Airport
Denver International Airport (DEN) is the 16th busiest airport in the world and the fourth busiest airport in the United States and has secured its position as the region’s primary economic engine.
- Serves more than 69 million passengers annually
- Generates more than $26 billion per annum for the state of Colorado
- Operates six runways
- Known for its unique roof, designed to resemble snow-covered mountains
EWR Newark Liberty International Airport
Newark Liberty International Airport (EWR) was the first major airport in the United States. It is the primary airport serving the US state of New Jersey and the 14th busiest airport in the U.S in terms of passengers.
- Serves over 46 million passengers annually
- Features three terminals and three runways
- Hosts 35 carriers
JFK John F. Kennedy International Airport
John F. Kennedy International Airport (JFK) is the busiest international air passenger gateway to the United States.
- Serves over 63 million passengers each year
- Handles more international traffic than any other airport in North America
- Operates six passenger terminals
LAX Los Angeles International Airport
Los Angeles International Airport (LAX) is the second busiest airport in the United States and the third busiest airport in the world.
- Hosts 68 commercial air carriers
- Serves over 88m passengers a year
- Operates out of eight passenger terminals
LGA LaGuardia Airport
LaGuardia Airport (LGA) is the third busiest airport in New York City, in terms of passenger traffic and the 22nd busiest in the United States.
- Caters for domestic flights only
- Features four terminals, two runways and 86 gates
- Serves more than 31 million passengers each year
LHR London Heathrow Airport
London Heathrow Airport (LHR) is one of the world’s busiest international airports and a major hub of the civil aviation world.
- Serves in excess of 75 million passengers
- Hosts over 80 airlines
- Covers 194 destinations in over 82 countries
MAN Manchester International Airport
Manchester Airport (MAN) is the international gateway for the North of England and the UK’s third largest airport.
- Serves in excess of 27 million passengers each year
- Hosts over 60 airlines
- Covers over 199 destinations worldwide
MCO Orlando International Airport
Orlando International Airport (MCO) is the busiest airport in the state of Florida and the 10th busiest airport in the United States. The airport is a major international gateway for the mid Florida region.
- Serves 51 million passengers each year
- Operates as a hub for Silver Airways
- Functions as a focus city for Frontier Airlines, JetBlue Airways, and Southwest Airlines
MSP Minneapolis-St. Paul International
Minneapolis-St. Paul International Airport (MSP) is located between the twin cities of Minneapolis and St Paul in Minnesota, USA. The airport is the busiest in the region. It is the seventeenth busiest U.S. airport for passengers and fifteenth for aircraft operations.
- Serves 39 million passengers each year
- Accommodates upwards of 400,000 take-offs and landings
- Features four runways
OAK Oakland International Airport
Oakland International Airport (OAK) is located in the San Francisco Bay area of California. It is among the top 20 airports in the United States in terms of air cargo volume handled.
- Serves over 13 million passengers annually
- Hosts 13 airlines
- Offers nonstop service to 50 international and domestic destinations
ORD Chicago O’Hare International Airport
The sixth busiest airport in the world and the third busiest in the United States, Chicago O’Hare International Airport (ORD) is located 14 miles northwest of the Chicago Loop business district.
- Offers non-stop flights to 270 destinations
- Over 2500 fights arrive and depart daily
- More than 70 passenger airlines operate from 191 gates
- Nearly 85 million passengers each year
- A major hub for global movement of air cargo
OSL Oslo Airport
Oslo Airport (OSL) is Norway’s main international airport and plays a crucial role as a hub in Norway’s aviation system.
- Serves in excess of 25 million passengers annually
- Handles nonstop flights to 128 international destinations
- Covers 31 domestic destinations
SFO San Francisco International Airport
San Francisco International Airport (SFO) is the United States seventh busiest airport.
- Serves over 57 million passengers each year
- Handles domestic flights and international connections for the Pacific Rim, Europe and Latin America
SLC Salt Lake City International Airport
Salt Lake City International Airport (SLC) is the 21st busiest airport in North America and the 85th busiest in the world.
- Serves more than 26 million passengers each year
- Handles non-stop flights to just under 100 destinations
- More than 370 flights depart daily
- Features four runways and two concourses
YQR Regina International Airport
Regina International Airport (YQR) is Canada’s 14th busiest airport and is located in the western province of Saskatchewan. Connecting the local community to major Canadian markets, it also offers seasonal services to the U.S as well as international sunspot destinations.
- Serves over 1.2m passengers each year
- Offers flights to 22 destinations across the Americas
YYJ Victoria International Airport
Situated on Vancouver Island, Victoria International airport (YYJ) is the 10th busiest airport in Canada and is located approximately 15.5 miles north of Victoria, the provincial capital of British Columbia.
- Serves an average of 1.9 million passengers annually
- Hosts 11 airlines
- Handles non-stop flights to 15 destinations
YYZ Toronto Pearson International Airport
Toronto Pearson International Airport (YYZ) is Canada’s busiest airport and one of the largest in North America.
- Serves almost 51 million passengers annually
- Hosts 30 airlines
- Features five main runways
- Handles non-stop flights to over 180 cities around the world
- Processes over 45% of Canada’s air cargo
* The figures on this page are from a variety of sources and are based on data from prior to the COVID-19 pandemic – primarily 2019
