Our Work

When it comes to keeping airport and airline IT systems up and running 24/7, we are the partner of choice for the world’s largest and busiest airports.

Since 1989 we have been successfully partnering with airports and airlines of all sizes across Europe, the United States, Canada and beyond, ensuring the ongoing availability of business and mission-critical systems.

With over 5 million hours of experience, supporting over 50,000 system devices and 1,000 self-service devices as part of some of the world’s most stringent SLAs, ServiceTec set the standards against which other Airport IT Support companies are measured.

Speak with our team

Find the right IT solution for your airport or airline today:

Call Now:

+1 703 259 4000 +44 (0) 1462 476200

AMS Amsterdam Airport Schipol

One of Europe’s fastest growing airports and often seen as a front-runner in the implementation of new technologies and services.

  • Hosts over 100 airlines
  • Covers 300+ destinations worldwide
  • Features over 120 gates
  • Serves approximately 68 million passengers annually
  • Transports 1.75 million tons of cargo each year

ATL Hartsfield-Jackson Atlanta International Airport

Hartsfield-Jackson Atlanta International Airport is the busiest airport in the world. A global gateway, ATL offers nonstop service to major commercial centers in Europe, Asia, the Caribbean, Africa and South and Central America.

  • The economic jewel of Georgia, generating a $34.8bn economic impact and providing jobs for more than 63,000 people
  • Nonstop service to more than 150 domestic and 70 international destinations
  • ATL was the first airport in the world to serve more than 100m passengers in a single year (2015).

BNA Nashville International Airport

Nashville International Airport (BNA) is both a public and a military use airport in the south-east corner of Nashville, Tennessee.

  • Serves in excess of 18 million passengers annually
  • Hosts 18 carriers
  • Handles an average of 520 arrivals and departures each day
  • Features four runways
  • Hosts live music performances throughout the airport

CAE Columbia Metropolitan Airport

Serving the state capital of South Carolina, Columbia Metropolitan Airport is conveniently
located only 5 miles from the city. Commercial passenger services began in 1945 and, today,
the airport uses the tagline “fly with ease”.

  • Operates its own solar farm on the airport campus
  • Features the work of 4 professional local artists every year in the “Art in the Airport” program
  • Serves over 1m passengers annually

CLT Charlotte Douglas International Airport

Charlotte Douglas International Airport (CLT) ranks the sixth busiest airport in the United States in aircraft movement and is the second largest airport on the East Coast.

  • Offers non-stop flights to over 160 global destinations
  • Handles 700 daily departures and landings
  • Serves 50 million passengers each year
  • Features four runways
  • Known for its white rocking chairs

DEN Denver International Airport

Denver International Airport (DEN) is the 16th busiest airport in the world and the fourth busiest airport in the United States and has secured its position as the region’s primary economic engine.

  • Serves more than 69 million passengers annually
  • Generates more than $26 billion per annum for the state of Colorado
  • Operates six runways
  • Known for its unique roof, designed to resemble snow-covered mountains

DFW Dallas Forth Worth

When Dallas Forth Worth (DFW) first began operating in January 1974 it was the biggest airport in the world. In recent years it has consistently ranked as one of the top 5 biggest North American airports by passenger numbers providing service to some 260 destinations (international and domestic).

  • DFW serves 75 million passengers annually
  • Airlines operate out of 5 terminals and 164 gates utilizing 7 runways
  • DFW is also home to the Fire Training Research Center (FTRC), a state-of-the art facility and global leader in fire training that has spent the past 24th years training over 37,000 students from 52 countries in how to fight fires better

DTW Detroit Metropolitan Wayne County Airport

Operating from two terminals – McNamara and Evans – DTW was built in 1929 and became the principal airport for Detroit in 1966.

  • Concourse A in the McNamara terminal is the second longest airport concourse in the world.
  • An ExpressTram runs at ceiling level to transport passengers within concourse A, while the colorful Light Tunnel connects concourse A to concourses B and C.
  • Across both terminals, 129 gates serve 36m passengers annually

EIN Eindhoven Airport

Eindhoven Airport is located in the South Netherlands and connects Brainport to Europe and the rest of the world.

  • Second largest airport in Netherlands
  • 41 thousand aircraft movements
  • 6.7 million passengers
  • Used by civilian & military aircraft
  • One of the largest employers in the region

HAM Hamburg Airport

Hamburg Airport is the largest international commercial airport in northern Germany – overall the fifth largest airport in the country.

  • More than 17 million passengers per year
  • Approx 160,000 take-offs and landings per annum
  • +45 airlines fly directly to more than 100 national and international destinations
  • 2 runways and 2 terminals

HOU William P. Hobby Airport

William P. Hobby Airport is a member of Houston Airport System, the 4th largest airport system
in the US.

  • First 5-star airport in North America
  • Hosts 4 airlines, reaching over 50 destinations
  • Serves over 14m passengers annually

IAH George Bush Intercontinental Airport

The largest member of Houston Airport System and a 4-star rated airport making Houston the
only city in the Western Hemisphere with two airports rated that highly.

  • In 1997, the airport was renamed in honor of the 41st President of the United States,
    George H. W. Bush.
  • 5 runways accommodate 27 airlines, serving 186 destinations (domestic and
    international). 45m passengers a year travel through IAH.
  • It is the 15th busiest airport in the US and the 2nd busiest in Texas

JFK John F. Kennedy International Airport

John F. Kennedy International Airport (JFK) is the busiest international air passenger gateway to the United States.

  • Serves over 63 million passengers each year
  • Handles more international traffic than any other airport in North America
  • Operates six passenger terminals

LAS Harry Reid International Airport

Formerly known as McCarran International Airport (1968-2021), LAS is located in Paradise, NV – about 5 miles south of the glitz and glamour that is downtown Las Vegas. The airport, operated by Clark County Department of Aviation, started operation at the current location in November 1942 and has enjoyed significant expansion during the intervening 80+ years.

  • LAS covers 2,800 acres
  • In 1997, it became the first US airport to fully deploy a CUTE system
  • Utilizes 4 runways, 2 terminals and 108 gates to serve over 50m passengers a year
  • The airport regularly has to handle weather at +100°F (+37.7°C), with the hottest temperature recorded at 117°F (47°C).

LAX Los Angeles International Airport

Los Angeles International Airport (LAX) is the second busiest airport in the United States and the third busiest airport in the world.

  • Hosts 68 commercial air carriers
  • Serves over 88m passengers a year
  • Operates out of eight passenger terminals

LHR London Heathrow Airport

London Heathrow Airport (LHR) is one of the world’s busiest international airports and a major hub of the civil aviation world.

  • Serves in excess of 75 million passengers
  • Hosts over 80 airlines
  • Covers 194 destinations in over 82 countries

MAN Manchester International Airport

Manchester Airport (MAN) is the international gateway for the North of England and the UK’s third largest airport.

  • Serves in excess of 27 million passengers each year
  • Hosts over 60 airlines
  • Covers over 199 destinations worldwide

MCO Orlando International Airport

Orlando International Airport (MCO) is the busiest airport in the state of Florida and the 10th busiest airport in the United States. The airport is a major international gateway for the mid Florida region.

  • Serves 51 million passengers each year
  • Operates as a hub for Silver Airways
  • Functions as a focus city for Frontier Airlines, JetBlue Airways, and Southwest Airlines

MSP Minneapolis-St. Paul International

Minneapolis-St. Paul International Airport (MSP) is located between the twin cities of Minneapolis and St Paul in Minnesota, USA. The airport is the busiest in the region. It is the seventeenth busiest U.S. airport for passengers and fifteenth for aircraft operations.

  • Serves 39 million passengers each year
  • Accommodates upwards of 400,000 take-offs and landings
  • Features four runways

MUC Munich Airport

Munich Airport (MUC) is an international airport serving Munich and Upper Bavaria. It is the second busiest airport in Germany in terms of passenger numbers, with flights to 187 destinations in 55 countries.
  • Serves 47.9 million passengers annually
  • Hosts 64 airlines
  • Features two terminals and two runways

OAK Oakland International Airport

Oakland International Airport (OAK) is located in the San Francisco Bay area of California. It is among the top 20 airports in the United States in terms of air cargo volume handled.

  • Serves over 13 million passengers annually
  • Hosts 13 airlines
  • Offers nonstop service to 50 international and domestic destinations

ONT Ontario International Airport

The city of Ontario was founded in 1891 and named in honor of the province of the same name in Canada. Originally known for health resorts it has since evolved into a prime area for citrus and olive growing. ONT is largest airport in San Bernardino County, California.

  • Offers service to 29 non-stop destinations, both domestic and international.
  • Has their own pack of registered therapy dogs – ONT PAW Squad
  • One of the few airports offering the public post-security access via the ONT+ Visitor Pass
ORD Airport

ORD Chicago O’Hare International Airport

The sixth busiest airport in the world and the third busiest in the United States, Chicago O’Hare International Airport (ORD) is located 14 miles northwest of the Chicago Loop business district.

  • Offers non-stop flights to 270 destinations
  • Over 2500 fights arrive and depart daily
  • More than 70 passenger airlines operate from 191 gates
  • Nearly 85 million passengers each year
  • A major hub for global movement of air cargo

OSL Oslo Airport

Oslo Airport (OSL) is Norway’s main international airport and plays a crucial role as a hub in Norway’s aviation system.

  • Serves in excess of 25 million passengers annually
  • Handles nonstop flights to 128 international destinations
  • Covers 31 domestic destinations

RNO Reno-Tahoe International Airport

Reno-Tahoe International Airport is a year-round destination airport, benefiting from being the nearest international airport to beautiful Lake Tahoe, which offers 15 ski resorts in winter; including Heavenly, Northstar and Kirkwood; and a huge variety of outdoors activities in summer.

  • Nonstop service to more than 27 destinations
  • Serves 13 airlines and more than 4m passengers
  • Nearest international airport to the Nevada state capital of Carson City.

RSW Southwest Florida International Airport

Located near Fort Myers in Florida, RSW serves one of the top travel destinations in the US.

  • Hosts 14 airlines, serving over 10m passengers.
  • Provides service to around 50 non-stop destinations
  • The airlines utilize 28 gates across 3 concourses

SFO San Francisco International Airport

San Francisco International Airport (SFO) is the United States seventh busiest airport.

  • Serves over 57 million passengers each year
  • Handles domestic flights and international connections for the Pacific Rim, Europe and Latin America
SLC Airport

SLC Salt Lake City International Airport

Salt Lake City International Airport (SLC) is the 21st busiest airport in North America and the 85th busiest in the world.

  • Serves more than 26 million passengers each year
  • Handles non-stop flights to just under 100 destinations
  • More than 370 flights depart daily
  • Features four runways and two concourses

SNA John Wayne Airport Orange County

Located approximately 35 miles south of Los Angeles, between the cities of Costa Mesa, Irvine and Newport Beach, the airport serves more than three million people within the 34 cities and unincorporated areas of Orange County.

  • Around 10.7m passengers a year
  • Serves 12 airlines utilizing 2 runways
  • Consistently ranked among the top 5 North American large airports since 2017

YIP Willow Run Airport

Willow Run Airport dates back to 1941 when Henry Ford and Charles Lindbergh built the world’s largest bomber facility at the airport. During peak production the plant employed 42,000 people, including “Rosie the Riveter”. After the war, Willow Run became the city of Detroit’s principal airport but, by 1966, all commercial airline traffic had moved to DTW.

  • One of the largest cargo airports in the US.
  • 4 runways, including all-weather and cross-wind runways.
  • Handles over 200m lbs of cargo annually

YQR Regina International Airport

Regina International Airport (YQR) is Canada’s 14th busiest airport and is located in the western province of Saskatchewan. Connecting the local community to major Canadian markets, it also offers seasonal services to the U.S as well as international sunspot destinations.

  • Serves over 1.2m passengers each year
  • Offers flights to 22 destinations across the Americas

YYJ Victoria International Airport

Situated on Vancouver Island, Victoria International airport (YYJ) is the 10th busiest airport in Canada and is located approximately 15.5 miles north of Victoria, the provincial capital of British Columbia.

  • Serves an average of 1.9 million passengers annually
  • Hosts 11 airlines
  • Handles non-stop flights to 15 destinations

YYZ Toronto Pearson International Airport

Toronto Pearson International Airport (YYZ) is Canada’s busiest airport and one of the largest in North America.

  • Serves almost 51 million passengers annually
  • Hosts 30 airlines
  • Features five main runways
  • Handles non-stop flights to over 180 cities around the world
  • Processes over 45% of Canada’s air cargo



* The figures on this page are from a variety of sources and are based on data from prior to the COVID-19 pandemic – primarily 2019

Speak with our team

Find the right IT solution for your airport or airline today:

Call Now:

+1 703 259 4000 +44 (0) 1462 476200