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When it comes to keeping airport and airline IT systems up and running 24/7, we are the partner of choice for the world’s largest and busiest airports.

Since 1989 we have been successfully partnering with airports and airlines of all sizes across Europe, the United States, Canada and beyond, ensuring the ongoing availability of business and mission-critical systems.

With over 5 million hours of experience, supporting over 50,000 system devices and 1,000 self-service devices as part of some of the world’s most stringent SLAs, ServiceTec set the standards against which other Airport IT Support companies are measured.

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AMS Amsterdam Airport Schiphol

Amsterdam Airport Schiphol (AMS) is a major hub of international travel. AMS opened as a military airbase in 1916 before transitioning to civilian use after World War I.

  • Serves nearly 62 million passengers each year
  • Hosts more than 440,000 air transport movements annually, highlighting its status as a critical node in global air traffic​.
  • Offers 305 destinations across 5 continents
  • AMS operates with a unique single-terminal concept, which simplifies the passenger experience by having one large terminal split into three departure halls​​

ATL Hartsfield-Jackson Atlanta International Airport

Hartsfield-Jackson Atlanta International Airport is the busiest airport in the world. A global gateway, ATL offers non-stop service to major commercial centers in Europe, Asia, the Caribbean, Africa and South and Central America.

  • The economic jewel of Georgia, generating a $34.8bn economic impact and providing jobs for more than 63,000 people
  • Non-stop service to more than 150 domestic and 70 international destinations
  • ATL was the first airport in the world to serve more than 100m passengers in a single year (2015)

BNA Nashville International Airport

Nashville International Airport (BNA) is both a public and a military use airport in the south-east corner of Nashville, Tennessee.

  • Serves around 23 million passengers annually
  • Hosts 18 carriers
  • Handles an average of 520 arrivals and departures each day
  • As befits the “Country Music Capital of the World” BNA hosts live music performances throughout the airport (and accommodates many ‘celebrity’ private jets!)

CAE Columbia Metropolitan Airport

Serving the state capital of South Carolina, Columbia Metropolitan Airport is conveniently located only 5 miles from the city. Commercial passenger services began in 1945 and, today, the airport uses the tagline “fly with ease”.

  • Operates its own solar farm on the airport campus
  • Features the work of 4 professional local artists every year in the “Art in the Airport” program
  • Serves over 1m passengers annually

CLT Charlotte Douglas International Airport

Charlotte Douglas International Airport (CLT) ranks the 9th busiest airport in the United States in aircraft movement and is the 3rd largest airport on the East Coast.

  • Offers non-stop flights to over 180 global destinations
  • Handles 1400 daily departures and landings
  • Serves over 53m passengers each year, utilizing four runways
  • Known for its white rocking chairs and light, airy spaces with plenty of greenery

DEN Denver International Airport

Denver International Airport (DEN) is the 6th busiest airport in the world and the 3rd busiest airport in the United States and has secured its position as the region’s primary economic engine.

  • Serves more than 77m passengers annually
  • Generates more than $36 billion per annum for the state of Colorado
  • Operates six runways, including the longest commercial runway in North America at 16,000ft – more than 3 miles
  • Renowned for its unique roof, designed to resemble snow-covered mountains

DFW Dallas Forth Worth

When Dallas Forth Worth (DFW) first began operating more than 50 years ago, in January 1974, it was the biggest airport in the world. In recent years it has consistently ranked as one of the top 5 biggest North American airports by passenger numbers providing service to some 260 destinations (international and domestic).

  • DFW serves 81 million passengers annually, making it the 5th busiest airport in the world in 2023
  • Airlines operate out of 5 terminals and 168 gates utilizing 7 runways
  • DFW is also home to the Fire Training Research Center (FTRC), a state-of-the art facility and global leader in fire training that has spent the past 24th years training over 37,000 students from 52 countries in how to fight fires better

DTW Detroit Metropolitan Wayne County Airport

Operating from two terminals – McNamara and Evans – DTW was built in 1929 and became the principal airport for Detroit in 1966.

  • Concourse A in the McNamara terminal is the second longest airport concourse in the world
  • An ExpressTram runs at ceiling level to transport passengers within concourse A, while the colorful Light Tunnel connects concourse A to concourses B and C
  • Across both terminals, 129 gates serve 31m passengers annually

EIN Eindhoven Airport

Eindhoven Airport (EIN) has established itself as the second-largest airport in the Netherlands, providing a gateway to a variety of destinations. As a notable civilian and military hub located near Eindhoven, the airport is renowned for its blend of modern passenger facilities and strategic military importance.

  • Serves nearly 7 million passengers each year, highlighting its critical role in regional air travel​​​​
  • The airport is expanding its terminal to accommodate growing passenger numbers as well as improve facilities and sustainability features such as solar panels and rainwater collection​​
  • Home to a diverse range of airlines offering flights to destinations across Europe and Northern Africa

GEG Spokane International Airport

Spokane is located in the Inland Northwest. Named after the Spokane tribe, the city is known as the birthplace of Father’s Day

  • Over 4.1m passengers a year
  • Year-round destination offering a variety of outdoor activities, such as golf, skiing and hiking, plus arts, history and culture.
  • The airport provides access to the Coeur D’Alene region of Washington/Idaho.

HAM Hamburg Airport

Hamburg Airport (HAM) is the gateway to northern Germany and stands as the fifth-largest airport in the country.

  • Serves more than 13.5 million passengers each year
  • Functions as a hub for about 50 airlines to more than 100 destinations
  • Has a significant history, being the world’s oldest commercial airport still in operation (since 1911)

HOU William P. Hobby Airport

William P. Hobby Airport is a member of Houston Airport System, the 4th largest airport system in the US.

  • First 5-star airport in North America
  • Hosts 5 airlines, reaching over 70 destinations (some seasonal)
  • Serves around 14m passengers annually

IAH George Bush Intercontinental Airport

The largest member of Houston Airport System and a 4-star rated airport making Houston one of only two cities in the Western Hemisphere with two airports rated that highly.

  • In 1997, the airport was renamed in honour of the 41st President of the United States, George H. W. Bush
  • 5 runways accommodate 76 airlines, serving 193 non-stop destinations (domestic and international)
  • Almost 46m passengers a year travel through IAH
  • It is the 15th busiest airport in the US and the 2nd busiest in Texas

JFK John F. Kennedy International Airport

John F. Kennedy International Airport (JFK) is named after the 35th President of the United States – originally it was called Idlewild, having been built on a former golf course of the same name.

  • Serves over 62 million passengers each year
  • Operates five passenger terminals
  • JFK also operates one dedicated animal terminal – the ARK at JFK
  • JFK is home to the second longest runway in the US, the Bay Runway, which was considered a back-up landing spot for the Space Shuttle

LAS Harry Reid International Airport

Formerly known as McCarran International Airport (1968-2021), LAS is located in Paradise, NV – about 5 miles south of the glitz and glamour that is downtown Las Vegas. The airport, operated by Clark County Department of Aviation, started operation at the current location in November 1942 and has enjoyed significant expansion during the intervening 80+ years.

  • LAS covers 2,800 acres
  • In 1997, it became the first US airport to fully deploy a CUTE system
  • Utilizes 4 runways, 2 terminals and 108 gates to serve over 57m passengers a year
  • The airport regularly has to handle weather at +100°F (+37.7°C), with the hottest temperature recorded at 117°F (47°C).

LAX Los Angeles International Airport

Los Angeles International Airport (LAX) is the 4th busiest airport in the United States and the 8th busiest airport in the world.

  • The airport that would become LAX originally opened in 1928 as Mines Field and featured a single dirt runway
  • Hosts 68 commercial air carriers
  • Serves around 75m passengers each year
  • Operates out of nine passenger terminals

LHR London Heathrow Airport

London Heathrow Airport (LHR) continues to demonstrate remarkable growth, maintaining its position as one of the busiest airports globally. It’s not only a vital hub for international travel but also plays a crucial role in connecting the UK with the rest of the world.

  • Welcomes nearly 80 million passengers each year
  • December 2023 was its busiest month ever, with 6.7 million passengers and 22nd December 2023 saw nearly 250,000 passengers, setting a daily record
  • Transatlantic flights, especially to New York (JFK), are significant traffic drivers, with over 3 million passengers each year

MAN Manchester International Airport

Manchester Airport (MAN) continues to be a crucial hub for the North of England, offering a wide range of destinations and connecting millions of passengers annually to both domestic and international locations.

  • Serves over 28 million passengers each year
  • The airport’s facilities have evolved significantly over time, including the introduction of the Airbus A380 in 2010 by Emirates
  • The third busiest airport in the UK

MCO Orlando International Airport

Orlando International Airport (MCO) is the busiest airport in the state of Florida and the 8th busiest airport in the United States. The airport is a major international gateway for the mid Florida region.

  • Serves over 57 million passengers each year
  • The IATA code MCO dates back to the time when the facility was called McCoy Air Force Base (after Colonel Michael Norman Wright McCoy) – the current name was adopted in 1975 but the IATA code remained unchanged
  • Operates as a hub for Silver Airways
  • Functions as a focus city for Frontier Airlines, JetBlue Airways, Spirit Airlines and Southwest Airlines

MSP Minneapolis-St. Paul International

Minneapolis-St. Paul International Airport (MSP) is located between the twin cities of Minneapolis and St Paul in Minnesota, USA. The airport is the busiest in the region. It is the 17th busiest U.S. airport for passengers.

  • Serves 34 million passengers each year to over 150 non-stop destinations
  • Accommodates upwards of 320,000 take-offs and landings annually
  • Minneapolis and St. Paul combined have the 3rd largest theatre market in the US and are second only to New York City for having the most theatre seats per capita
  • The State Capital of Minnesota – Saint Paul – features the World’s largest Ice Hockey mural (on the Treasure Island Center)

MUC Munich Airport

Munich Airport (MUC) is an international airport and serves as a vital connection point in Europe, blending Bavarian tradition with modern efficiency.

  • Accommodates 37 million passengers each year
  • Operates with two parallel runways
  • Home to over 100 airlines, offering routes to global destinations.
  • Notable for its “airport brewery” – Airbräu, providing travelers with an authentic Bavarian beer garden experience

OAK Oakland International Airport

Oakland International Airport (OAK) is located in the San Francisco Bay area of California. It is among the top 20 airports in the United States in terms of air cargo volume handled. The city of Oakland is the only major city with a natural saltwater lake (Lake Merritt).

  • Serves over 11 million passengers annually
  • Hosts 13 airlines
  • Offers non-stop service to 70 international and domestic destinations, depending upon the season
  • Oakland is credited with the creation of the popsicle (1905), Rocky Road ice cream (1929) and the Mai Tai (1944)

ONT Ontario International Airport

The city of Ontario was founded in 1891 and named in honor of the province of the same name in Canada. Originally known for health resorts it has since evolved into a prime area for citrus and olive growing. ONT is the largest airport in San Bernardino County, California.

  • Offers service to 26 non-stop destinations, both domestic and international
  • Has their own pack of registered therapy dogs – ONT PAW Squad
  • One of the few airports offering the public post-security access via the ONT+ Visitor Pass
ORD Airport

ORD Chicago O’Hare International Airport

The 9th busiest airport in the world and the third busiest in the United States, Chicago O’Hare International Airport (ORD) is located 14 miles northwest of the Chicago Loop business district.

  • Offers non-stop flights to over 200 destinations with almost 900 fights departing daily
  • 47 passenger airlines operate from 202 gates
  • Home to a 4-story high, 72 ft long model of a Riggs Brachiosaurus (on loan from the Field Museum since 1997)
  • Over 73m passengers each year
  • A major hub for global movement of air cargo

OSL Oslo Airport

Oslo Airport (OSL) is Norway’s main international airport and plays a crucial role as a hub in Norway’s aviation system.

  • Serves around 25 million passengers annually
  • It has two parallel roughly north–south runways
  • Well-known for its focus on working towards environmentally friendly operations

PGD Punta Gorda Airport

Punta Gorda Airport lies some 3 miles east of the historic small town of Punta Gorda and is owned by Charlotte County Airport Authority.

  • The name Punta Gorda literally means “Fat Point” in Spanish. It juts out into Charlotte Harbor, one of the largest natural harbors in the US.
  • Founded in 1884, Punta Gorda is known for its waterfront parks, small town feel and system of pathways for walking and cycling.
  • The airport serves just under 2m passengers a year, utilizing 3 runways.

RNO Reno-Tahoe International Airport

Reno-Tahoe International Airport is a year-round destination airport, benefiting from being the nearest international airport to beautiful Lake Tahoe, which offers 15 ski resorts in winter; including Heavenly, Northstar and Kirkwood; and a huge variety of outdoors activities in summer.

  • Non-stop service to more than 20 non-stop destinations
  • Serves 11 airlines and almost 5m passengers
  • Nearest international airport to the Nevada state capital of Carson City

RSW Southwest Florida International Airport

Located near Fort Myers in Florida, RSW serves one of the top travel destinations in the US.

  • Hosts 16 airlines, serving around 10m passengers.
  • Provides service to over 50 non-stop destinations
  • The airlines utilize 28 gates across 3 concourses
  • Fort Myers is home to the largest banyan tree in the continental US

SFO San Francisco International Airport

San Francisco International Airport (SFO) is the United States’ 12th busiest airport. The city is famous for, amongst other things, the Golden Gate Bridge, steep streets, cable cars (the only National Historic Monument that can move) and Alcatraz.

  • Serves almost 50m passengers each year
  • Handles domestic flights and international connections for the Pacific Rim, Europe and Latin America
  • The lights on the front of the International Terminal are changed, depending upon the event being recognized. The daily schedule can be found on the airport’s website
SLC Airport

SLC Salt Lake City International Airport

The new Salt Lake City International Airport (SLC) opened on September 15th, 2020 with phases 1 and 2 providing 46 gates; by the end of 2023 this had increased to 70 gates, with a further 24 gates planned. Offering ready access to many World Class ski resorts, Salt Lake City will be hosting the Winter Olympic Games in 2034.

  • Serves more than 26m passengers each year
  • Handles non-stop flights to just under 100 destinations
  • More than 300 flights depart daily
  • Amongst the many amazing art installations featured at the airport, it is the permanent home of the iconic Hoberman Arch, which was the centerpiece of the Olympic Medals Plaza during the 2002 Winter Olympic Games

SNA John Wayne Airport Orange County

Located approximately 35 miles south of Los Angeles, between the cities of Costa Mesa, Irvine and Newport Beach, the airport serves more than three million people within the 34 cities and unincorporated areas of Orange County.

  • Around 12m commercial passengers each year, served by 11 airlines
  • Consistently ranked among the top 5 North American large airports since 2017
  • A significant general aviation airport with private, non-commercial aircraft accounting for 68% of their total operations.

YQR Regina International Airport

Regina International Airport (YQR) is Canada’s 16th busiest airport and is located in the western province of Saskatchewan. Connecting the local community to major Canadian markets, it also offers seasonal services to the U.S as well as international sunspot destinations.

  • Serves over 1m passengers each year
  • Offers flights to 16 destinations across the Americas and Caribbean (some seasonal)
  • Since 1885, Regina has been home to the Royal Canadian Mounted Police’s Depot where every Mountie has to undergo 6 months of rigorous training
  • Nearby Kipling, SK has one international claim to fame – home of the World’s Largest Red Paperclip!

YWG Winnipeg James Armstrong Richardson International Airport

Winnipeg James Armstrong Richardson International Airport (YWG) is the 7th busiest airport in Canada.

  • Serves over 4m passengers each year
  • Handles non-stop flights to destinations across Canada and the US
  • Offers seasonal flights to a number of worldwide destinations
  • Winnipeg was the first city in the world to develop the 911 emergency number
YYJ

YYJ Victoria International Airport

Situated on Vancouver Island, Victoria International airport (YYJ) is the 11th busiest airport in Canada and is located approximately 15.5 miles north of Victoria, the provincial capital of British Columbia.

  • Serves around 2m passengers annually
  • Hosts 10 airlines
  • Handles non-stop flights to 15 destinations
  • Victoria has more restaurants per resident than any other city in Canada

YYZ Toronto Pearson International Airport

Toronto Pearson International Airport (YYZ) is Canada’s busiest airport and one of the largest in North America. Toronto has the largest underground pedestrian system in North America (PATH) at over 17 miles, connecting stores, restaurants, office buildings, subway stations and a railway terminal.

  • Serves over 44m passengers annually
  • Hosts 40 airlines
  • Features five main runways
  • Handles non-stop flights to over 160 cities around the world
  • Processes over 45% of Canada’s air cargo

 

 

* The figures on this page are from a variety of sources and are based on data primarily related to 2023

Speak with our team

Find the right IT solution for your airport or airline today:

Call Now:

+1 703 259 4000 +44 (0) 1462 476200