Reston, Virginia – October, 11th, 2017 - ServiceTec International, Inc. (ServiceTec), the world’s leading independent provider of managed Information Technology (IT) services specifically for airports and airlines, announced today that it has once again been selected by the Port of Oakland to provide on-site Airport Special Systems support at Oakland International Airport (OAK).
As part of a new, multi-year agreement, ServiceTec will continue to provide support for a wide range of the airport’s IT needs including the shared use passenger check-in environment, flight information display systems, network and infrastructure support, and site management. ServiceTec will also participate in planning, scheduling and executing equipment and system installations including upgrades and replacement projects. In addition, ServiceTec will provide maintenance support for the IT equipment and systems as well as support current and future IT projects that the airport is deploying to meet their evolving business and technical needs.
ServiceTec Contract Award
“Oakland International Airport is pleased to continue working with ServiceTec to support our critical technology infrastructure,” said Bryant Francis, Director of Aviation for the Port of Oakland. “Technology is a vital tool on which the Port relies to deliver a world-class, on-time experience at OAK, and we look forward to providing ServiceTec’s global experience and local expertise to our customers.”
Under the terms of the agreement, ServiceTec will continue to provide and train local technicians and site management personnel to ensure that OAK’s mission-critical IT systems deliver immediate service benefits to the Airport as well as the local community. ServiceTec’s Oakland team will continue to operate as an independent unit, linking the Airport’s IT staff with access to ServiceTec’s experienced global technical group available at any time.
“We are delighted to have this opportunity to continue working with the Port of Oakland at Oakland International Airport and provide our airport IT expertise and support services to the airport team. We are proud to be a part of the many enhancements that have been implemented at this international gateway to Oakland and the Bay Area, and we look forward to continuing our relationship as the airport continues to grow,” said Lynne Harrison, Executive Vice President of ServiceTec. “ServiceTec is all about delivering reliable quality customer service to airports, which we believe our dedication to providing the best possible services to the airport and its passengers has shown. The airport is a key part of the facilities available to the local community and our model of employing and training local people is an essential element of our desire to be a part of that community”.
About the Port of Oakland and Oakland International Airport:
Oakland International is the fourth busiest airport in California and second busiest in the San Francisco Bay Area. Serving over 12 million travelers annually, OAK is the closest airport to the region’s top business and tourism venues. It is also the closest airport for most local residents.
Oakland’s air service roster to over 50 destinations is scheduled on 13 different airline brands – seven of which operate with OAK as their sole gateway into the San Francisco Bay region.
The vision of Oakland International Airport is to offer customers a world-class experience and be the airport of choice for Bay Area residents and visitors alike. OAK is operated by The Port of Oakland, which also oversees the Oakland seaport and 20 miles of waterfront.
Together with its business partners, the Port supports more than 73,000 jobs in the region and nearly 827,000 jobs across the United States.
For up-to-the-minute departure and arrival information, airport maps, and details on shopping, dining, transportation, and more, visit www.oaklandairport.com. Don’t forget to follow us on Facebook, Twitter, and Instagram.
About ServiceTec International, Inc.:
ServiceTec specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and has been doing so since 1989. ServiceTec operates globally, with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Norway and Japan. Airports served include Denver, JFK, Los Angeles, Minneapolis-St. Paul, Nashville, Orlando, San Francisco, Toronto, Amsterdam, Oslo and London Heathrow.
Please visit www.servicetec.com.
For additional information:
Executive Vice President
12007 Sunrise Valley Drive, Suite 355
Reston, VA 20191
Phone: 1 (703) 259-4008