ServiceTec International Services Inc. (SASI) specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Norway and Japan. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems.
Physically located onsite at Oakland International Airport, the Network Support Specialist will monitor, update, patch, resolve incidents, back-up, investigate issues, and seek solutions, on the Port of Oakland network. The Network Support Special will work Monday through Friday 8 am – 5 pm and will be available on call to respond to critical issues 24/7/365 days of the year. This person will report directly to the ServiceTec OAK Site Manager. However, this role may take day-to-day direction from the Aviation IT Manager. There may be some travel involved visiting other ServiceTec site locations and there may be a requirement to upgrade skills via training opportunities.
This role will include but is not limited to the following:
All onsite activities such as trouble shooting, diagnostic, restoration and other network activities required in order to restore a service application to a full operational mode. Support will also include Software administration and distribution of:
Ensure all Network Changes follow the Change Management procedure and are logged.
ServiceTec Airport International Services Ltd is an Equal Opportunity Employer and will comply with all applicable local, state and federal statutes concerning equal employment opportunity with regard to all employees whether full time, part time, casual, temporary, seasonal or contract.
The Company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, colour, nationality, national origin, disability or on other grounds not prohibited by legislation.
This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
email@example.com with CV/resume and cover letter
13th March 2018
1 Airport Dr, , Oakland, CA, 94621, US