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World Class Support for IT Systems at Airports

IT Project Technician

Regina Airport (YQR) - Contract


Join Our Team

ServiceTec specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Norway and Japan. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems.


Overview

You will be responsible for participating in a corporate PC refresh of laptops and desktops for our customer at Regina Airport. Activities include project deliverable coordination, hardware replacement, software installation, data back-up and restore, software updates, software troubleshooting, configuration, and firmware updates, on airport owned IT equipment.

This is a contract position which we anticipate will last for approximately 3-5 weeks. The IT Project Technician will work a 40hrs work week Mon-Fri and regular business hours.

The ideal candidate for this position will have experience in desktop and network support and refresh activities in a medium-sized commercial environment as well as an A+, N+ or equivalent certifications. Additional college or technical training is advantageous.


Minimum Requirements:

Must be technically competent to manage and oversee the affairs of the project. While there are a variety of experience and training combinations that will allow this, the typical incumbent in this position will have:

  • Bachelor's degree or College Diploma in an IT-related field
  • 3+ years IT Service Delivery, IT Projects experience with a proven track record of successful customer project compliance
  • Working knowledge of the following technologies: Microsoft Server Family; Microsoft Exchange, Google applications, Microsoft suite of applications, and Cloud-based storage services
  • Knowledge and understanding in support of medium to large campus networks
  • Experience and confidence in managing customer expectations to meet ServiceTec's goals
  • Knowledge of ITIL v3/2011 framework
  • Strong problem resolution skillset
  • A team-oriented mindset
  • Strong customer service focus
  • A valid passport and driver's license
  • Ability to stand/walk for an 8 workday
  • Ability to lift 50 pounds

ServiceTec is an Equal Opportunity Employer and will comply with all applicable local, state and federal statutes concerning equal employment opportunity with regard to all employees whether full time, part time, casual, temporary, seasonal or contract.

The Company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, colour, nationality, national origin, disability or on other grounds not prohibited by legislation.

This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.

We thank all applicants for their interest; however only those selected for an interview will be contacted. Your application will be held on file indefinitely, if you wish to have your personal data removed please follow the instructions in the application acknowledgement email you will receive.


Other Information

Apply online:
Click here to apply

Posted:
11th September 2019

Work hours:
Contract

Industry:
IT Services

Categories:

Hiring organization:
ServiceTec