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World Class Support for IT Systems at Airports

End-User Computing Engineer

Minneapolis Int. Airport (MSP) - Full Time


Join Our Team

ServiceTec International Services Inc. (SASI) specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Norway and Japan. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems.


Overview

We are seeking an End-User Computing Engineer to join our team at Minneapolis-Saint Paul International Airport. The End-User Computing Engineer is responsible for all aspects of a secure desktop infrastructure using technologies such as Windows 10, Citrix XenDesktop, Mobile Device Management, and Microsoft System Center Configuration Manager (SCCM). Primary responsibilities include designing and implementing the PC build environments, engineering desktop solutions, and deploying SCCM packages for workstation components of technology projects.

Should this opportunity be of interest to you, please send your Resume and Cover letter to: recruitment@servicetec.com.


Education

  • Bachelor's Degree or equivalent work experience is required.
  • Minimum 5+ years of experience with end user computing engineering and workstation deployment technology.
  • Minimum 3+ years of experience in a technical troubleshooting role.

Qualifications

  • ITIL Foundation Certification.
  • ServiceNow change and incident management experience.
  • Experience with Current Branch implementation and maintenance.
  • Advanced knowledge of Microsoft Operating Systems and applications; Knowledge of Mac and Linux Operating Systems.
  • Intermediate Powershell scripting knowledge.
  • Experience with SQL queries and reporting.

Responsibilities

  • Create EUC Hardware and Windows Operating System Standards for MAC organization.
  • Requires Deep Technical Understanding of Windows 10 Operating System, Image Build, and Hardware Compatibility.
  • Active Directory and Group Policy Management.
  • Software packaging and distribution methodologies.
  • Intermediate knowledge of Microsoft System Center Configuration Manager (SCCM).
  • Experience with Citrix XenDesktop and VMWare View.
  • Excellent oral and written communication skills.
  • Excellent technical and troubleshooting skills.
  • Demonstrated expert end user computing engineering experience.

Skills

  • Create EUC Hardware and Windows Operating System Standards for MAC organization.
  • Requires Deep Technical Understanding of Windows 10 Operating System, Image Build, and Hardware Compatibility.
  • Active Directory and Group Policy Management.
  • Software packaging and distribution methodologies.
  • Intermediate knowledge of Microsoft System Center Configuration Manager (SCCM).
  • Experience with Citrix XenDesktop and VMWare View.
  • Excellent oral and written communication skills.
  • Excellent technical and troubleshooting skills.
  • Demonstrated expert end user computing engineering experience.

ServiceTec Airport International Services Ltd is an Equal Opportunity Employer and will comply with all applicable local, state and federal statutes concerning equal employment opportunity with regard to all employees whether full time, part time, casual, temporary, seasonal or contract.

The Company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, colour, nationality, national origin, disability or on other grounds not prohibited by legislation.

This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.

We thank all applicants for their interest; however only those selected for an interview will be contacted.


Other Information

Apply to:
recruitment@servicetec.com with CV/resume and cover letter

Posted:
1st August 2018

Location:
7150 Humphrey Drive, Minneapolis, MN, 55450, US

Employment type:
Full time

Categories:

Hiring organization:
ServiceTec